Send files to your agency
Upload documents for your agency on the Files page, instead of attaching them to an email. Your agency is told when they arrive.
Upload files
- Click Files in the menu.
- Open the project or folder the files are about, or stay on All files if they're general.
- Click Upload and pick one or more files.
Each file shows where it's going (for example to Brand Refresh › Contracts) and goes up one after another. Uploaded means it's done. If you upload while a search is showing, the files go to All files.
What you can upload:
- Up to 50 MB per file.
- PDFs, Word, Excel and PowerPoint files, OpenDocument text and spreadsheets, CSV, TXT and RTF files, images (JPG, PNG, GIF, WebP and HEIC) and ZIP files.
Anything else shows an error next to the file, such as That file is over 50 MB. or That kind of file cannot be uploaded.
Your agency's team gets an email a couple of minutes after you upload, listing the files. Everyone at your company who uses the portal can see what you upload, with your name next to it.
If there's no Upload button, your agency doesn't take uploads through the portal at the moment. Send the file another way.
Delete a file you uploaded
- Click the bin icon (Delete) next to the file.
- Click Delete file.
You can only delete files you uploaded yourself. Your agency can bring a deleted file back if it was a mistake.
Related: Your files in the portal · Message your agency