Your files in the portal
Files holds the documents your agency has shared with you and the ones you've sent them. Everyone at your company who has access to the portal sees the same files.
If you don't see Files in the menu, your agency hasn't shared any files with you.
Find a file
- Click Files in the menu.
- Click a project or a folder to open it. All files at the top of the path takes you back.
- To find a file by name, type in Search your files. Each result shows which project it belongs to.
Each file shows its Size, when it was Added, and who Uploaded by — You for your own uploads.
Open or download a file
- Click a file's name to open it in a new tab. PDFs and images open in your browser; other files download.
- Click Download to save a copy.
- Click Download all to save everything in the place you're looking at as one zip file, with its folders. At All files that's every file shared with you. One zip holds up to 500 files or 2 GB; if there's more, open a project or a folder and download that instead.
When something new is shared
When your agency shares files with you, you get an email headed … shared a file with you, listing them, with an Open your files button. Several files shared together come in one email.
Who sees what you open
Your agency can see when a file is downloaded, and by whom.
Related: Send files to your agency