Partial payments and what's outstanding
When a client pays part of an invoice, Timebun records the payment and keeps the invoice open for the rest.
A part payment reaches Timebun in one of two ways:
- Through Stripe — Timebun picks up every payment Stripe records against the invoice, including one entered in your Stripe dashboard.
- Recorded by you — for a check, bank transfer, wire or cash, click Record a payment… on the invoice and enter less than the full amount. See Record a payment made outside Stripe.
A client can't choose to pay only part of an invoice on Stripe's payment page: it asks for everything still outstanding. See Stripe's Accept partial payments for invoices.
What you see
- The status reads Partially paid, with amount of amount paid under it on the Invoices page.
- The Outstanding figure is what's still owed: the amount due, less what's been paid.
- A Payments section on the invoice lists each payment, with its date and amount, oldest first. A payment made outside Stripe also shows its method, reference and who recorded it.
- The client can still pay the rest — the Pay button stays, on your invoice page and in their portal.
- A partly paid invoice past its due date shows Overdue and still counts under Past due.
- Reminders keep going for the rest, and say how much is still due.
Invoice statuses
| Status | Meaning |
|---|---|
| Draft | Not sent yet. Still editable. |
| Open | Finalised and sent, awaiting payment. |
| Overdue | Open and past its due date. |
| Partially paid | Open, some paid, the rest still owed. |
| Paid | Paid in full. |
| Void | Cancelled before payment. The number is kept; no money moved. |
| Uncollectible | Written off in your Stripe dashboard (Timebun has no button for it). Stripe still accepts payment on it if the client pays late. See Stripe's How invoicing works. |
Overdue and Partially paid aren't separate statuses — they describe an open invoice. An uncollectible invoice still shows what's outstanding and keeps its Pay button.
What a part payment doesn't do
- It can't be voided. Once money has landed, Stripe won't void the invoice, so the Void button disappears. To take off what's left, issue a credit note — or, on a Retainer, Top-up or Upgrade invoice, credit it in your Stripe dashboard.
- It doesn't add hours. A top-up or upgrade adds hours to the balance only once it's paid in full.
Where the money is counted
On the Invoices page (The Invoices page):
- Outstanding and Past due include what's left on partly paid invoices.
- Collected this month and Collected this year count each payment on the day it landed — so a part payment in March is collected in March, even if the rest arrives in April or is written off.
The CSV export has Paid and Outstanding columns, and shows a partly paid invoice as Partially paid.