Seats on Starter
On Starter you pay for each person on your team. On Unlimited there are no seats: one price covers everyone.
Who takes a seat
- Everyone on your agency's side: the Owner (shown as Portal admin in the app for now), Admins and Team members.
- Someone counts once they've accepted their invitation. A Pending invitation doesn't.
- Clients never take a seat, however many you invite to the portal.
- A deactivated person doesn't count.
How seats are billed
You pay for the most people you've had on your team during the current billing period, monthly or yearly.
- Adding someone when you already have a free seat costs nothing.
- Adding someone beyond the seats you've paid for adds a seat, charged only for the rest of the period. On monthly billing that charge goes on your next invoice; on yearly billing it's invoiced straight away.
- Removing someone doesn't refund or credit anything. Their seat stays paid until your renewal, and anyone you add in the meantime takes it for free.
- At each renewal the count drops to the people on your team that day, and never below one.
You never set the number of seats yourself — Timebun keeps it in step as people join and leave.
See your seats
The Timebun plan card on Settings → Workspace → General shows a line such as:
7 seats paid until 1 Nov 2026 · 5 in use · 2 free to reuse

The Subscribe and Change plan dialogs repeat the rule when you choose Starter: "Seats are paid for the whole month. Removing someone frees their seat for someone new until your renewal, when the count drops to who is on the team."
Related: Invite your team, Timebun's plans.