Manage your Timebun billing
Manage billing opens Stripe's billing page for your Timebun subscription. That's where you update your card, change your billing details, download invoices and receipts, and cancel. Only the Owner (shown as Portal admin in the app for now) can open it.
Open Manage billing
- Go to Settings → Workspace → General and scroll to the Timebun plan card.
- Click Manage billing (under it: Card, billing details, invoices and cancelling).
- Stripe's page opens. When you're done, use its link back to Timebun to return to the plan card.
Manage billing appears once you've subscribed. Until then, see Subscribe to Timebun.
What you can do there
- Update your card — the card each renewal is charged to.
- Change your billing details — the billing address, the email your Timebun invoices and receipts go to, and a tax ID.
- See and download invoices — every invoice Timebun has sent you, with its receipt.
- Cancel — see below.
To switch plans, use Change plan in Timebun instead. See Change your Timebun plan.
Cancel your subscription
Cancel from Manage billing. Your subscription runs to the end of the period you've paid for, and the plan card says Cancels on that date, Everything works until then. You won't be charged again.
Changed your mind? Open Manage billing before that date and keep the subscription going.
When the date passes, your workspace becomes read-only: everyone can still sign in, read and export, but nobody can add or change anything until you subscribe again. Nothing is deleted. See Why is my workspace read-only?
When a payment fails
If Stripe can't take a payment, it tries the card again over the following days. Meanwhile:
- Everything keeps working.
- The plan card shows Past due and Stripe could not take the last payment and is trying again. Check the card in Manage billing.
- The Owner sees a banner, Your last payment to Timebun didn't go through, and gets an email. See Emails about your Timebun bill.
Update the card in Manage billing and Stripe uses it for the next attempt. If every attempt fails, the subscription ends and the workspace becomes read-only until you subscribe again.
Billing that's arranged with Timebun
If the card says Billed by arrangement with Timebun. Write to us to change it., your workspace isn't billed through the app and has no Subscribe or Manage billing button. Email support@timebun.com for anything about it.
Related: Timebun's plans.